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Our Services

Property Solutions Place creates a new property management benchmark. We are property experts, having an in-depth knowledge of our buildings, spaces and apartments that we manage.

It is in the blueprint of our service to provide the best real estate experience to our property owners and tenants. We take pride in knowing that our clients have peace of mind knowing that we are looking after their best interests, while our tenants find utmost comfort in our services and properties.

 

Property Management

As part of our full-service property management, we look after your property from A to Z.

  • Rent maximisation strategies and appraisals

  • Marketing and advertising

  • Application checks & preparation of lease agreements

  • Detailed entry and exit condition reports

  • Routine inspections

  • Maintenance management

  • Safety and compliance

  • Trust accounting

  • Rent arrears control

  • Low vacancy rates

Routine Inspections

When completing routine inspections, we take a number of photos and comment on the cleanliness and tidiness of the property along with any damage or maintenance requirements.

We will complete a routine inspection at your property roughly every 17 weeks. Some common areas that we look at are:

  • Stoves and cooktops

  • Shower screens and tiles

  • Exhaust fans and air con filters

  • Stains on damage on carpet

  • Signs of leaks

  • Signs of mould

Maintenance & Repairs

Tenants are required to notify us immediately of any maintenance. We will then advise you of the issues. Depending on our agreement, we will organise for the works to be completed or a quote to be provided if the work will be over the agreed maintenance spend limit.

If we deem that a maintenance issue has been caused by the tenants, we will arrange for them to pay the invoice. Otherwise, all general maintenance is payable by the owner. Some of the most common maintenance issues we encounter are:

  • Dishwasher malfunctions

  • Clothes dryers not drying sufficiently

  • Downlights requiring replacement

  • Loose bathroom fittings

Leasing Process

At Property Solutions Place, we thoroughly screen every prospective tenant. We ensure that all checks are completed and verify all references and employment details.

In order to find the highest quality tenants, we follow a strict Tenant Selection Process. This includes:

  • Verification of identity

  • Verification of employment details

  • Collection of payslips and bank statements

  • Calculation of rent affordability

  • Reference checks from employer

  • Reference checks from current and previous property managers

  • Personal reference check

  • Emergency contact check

  • Tenant TICA search

  • VISA status check (if applicable)

Important Information

As the owner, you are responsible for the following charges. As your Proper ty Manager, we are able to pay these from your rental funds.

Queensland Urban Utilities (QUU) - You will receive an invoice from QUU each quarter. This invoice includes the following charges:

  • Water Service - Water network maintenance charge

  • Sewerage Service - Sewerage removal and treatment charge

  • State Bulk Water & Tier 1 Consumption - Water consumption reimbursed by your tenant

Brisbane City Council Rates - Each quarter you will receive an invoice from BCC for the rates on your investment property. BCC calculate these rates based on land valuations and rating categories.

Body Corporate Levies - The Body Corporate will invoice you every quarter. These charges go towards the insurance levy, sinking fund and building maintenance.

Building Management

In 15 years of successfully managing the entire property management portfolio of Property Solutions Place, we have established and refined industry-leading processes and systems to effectively manage our buildings including:

  • Establishing and implementing building procedures & policies

  • Liasing with, and periodically reporting to body corporates

  • Building inspections and audits, including grounds and equipment

  • Plan, schedule and coordinate maintenance and repairs

  • Maintain close relations with buildings during the defect liability period

  • Ensure common property is clean and maintained

  • Ensure building safety and legal compliance

  • Maintain contact with insurance carriers, fire and police departments, and other agencies

Contact us today

admin@propsolplace.com.au